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The program will focus on enabling attendees to learn immediately implementable skills to help them make the shift from taking orders to solutions selling. The content will be segmented so that senior leaders, managers and sales staff all receive valuable information that is applicable to their level of client service. The workshop will include content on (i) asking the right questions, (ii) actively listening to client and prospect responses including an introduction to the levels of listening,(iii) how saying no can get you to yes, (iv)how to make the shift from order-taker to solutions selling, and (v) differentiating the Company’s value proposition.